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Municipal Metro Enquiry Offices

When are the municipal offices open?

All municipal enquiry offices are open from Monday to Friday from 8.30am to 3.30pm. To make it even easier to pay your account, Munifin Payment offices are open for extended hrs during Peak periods monthly.

BCMM customers

All accounts are due on the 15th of each month. For peak days before this due date, the enquiry offices in the Munifin Centre are open from 7.30am to 4.30pm, Monday to Friday. These extended hours do not apply to other municipal enquiry offices.

Where is my nearest municipal enquiry office?

Buffalo City Municipality has offices all around the area where you can pay your account or make general queries. Check this list to find the office closest to you.

Beacon Bay

Contact Name Contact Details
Civic Centre, Sherwood Drive Telephone: (043) 705-9625/6

Berlin

Contact Name Contact Details
Berlin Town Hall, Legion Street Telephone: (043) 685-2400

Bhisho

Contact Name Contact Details
Lennox Sebe Drive Telephone: (040) 639-2061

Dimbaza

Contact Name Contact Details
Erf 2860 Telephone: (040) 656-2002

Duncan Village

Contact Name Contact Details
Gompo Town branch office, 1 Mteto Street Telephone: (043) 705-9373

East London

Contact Name Contact Details
Munifin Centre, cnr Oxford and Caxton Streets Telephone: (043) 705-3015 (Call center for all finance enquiry calls), (043) 705-9111 (Switchboard)

Gonubie

Contact Name Contact Details
81 Main Road Telephone: (043) 705-9712/03

Ilitha

Contact Name Contact Details
Ilitha Municipal Office, Erf 212 Telephone: (040) 647-0087

King Williams Town

Contact Name Contact Details
Civic Centre, Ayliff Street Telephone: (043) 642-3450

Mdantsane

Contact Name Contact Details
Zone 1 Rent Office Telephone: (043) 760-0138
Zone 3 Rent Office Telephone: (043) 705-9828
Zone 6 Rent Office Telephone: (043) 705-9830
Zone 7 Rent Office Telephone: (043) 705-9831
Zone 11 Rent Office Telephone: (043) 762-1836
Zone 13 Rent Office Telephone: (043) 763-1105
Zone 17 Rent Office Telephone: (043) 763-1228

Phakamisa

Contact Name Contact Details
Phakamisa Municipal Office, Erf 3977 Telephone: (040) 654-1974

Zwelitsha

Contact Name Contact Details
Erf 3307 Telephone: (040) 654-1361
Report your queries
Call Centre
086 111 3017
Fax: (043) 722-0660
Potholes
(043) 705 9220
(043) 705 9243
(043) 705 2048
086 111 3017
Streetlights
(043) 722 6407
Grass cutting
(043) 705 9384/9391
Refuse
(043) 721 1969/1983
Izinyoka
(043) 705 9213/9120
Water
(043) 705 9234/9235
Electricity
(043) 763 8656
(043) 708 5678